We strive to make sure all our customers are satisfied with their purchases from Dazzled Jewelry. If you are not satisfied with your purchase, you may return the product within 30 days with proof of purchase so long as it is in new condition. All returns must be unaltered, unworn, and in saleable condition. The return must include all packaging and tags that originally accompanied the product. Under these conditions, products can be returned for a refund, exchange, or merchandise credit. If the product is defective upon receipt of the purchase, please contact us and we will exchange the product at no charge to you. By purchasing from Dazzled Jewelry you acknowledge that sterling silver and gold jewelry will tarnish and dull over time. These natural occurrences do not constitute a defective product. Please refer to our Care and Maintenance section for detailed care instructions.
If you feel you have received a defective product, please email firstname.lastname@example.org so that we may correct the issue. Circumstances that constitute a defective product include: bends, scratches, deep scuffs, pits, loose, damaged, or missing parts, broken chains, non-functioning clasps, or anything else not as advertised about the product. Things that do not constitute a defective product include, tarnishing, loss of luster, fingerprints, or other cosmetic issues that occur from light handling.